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Shipping & Returns

Minimum Spend:

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The minimum spend for an order is AUD $50 (inclusive of GST).

Delivery options:

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1. Standard delivery:
- $8.95
- Estimated 2+ business delivery
-Covers all Australia
-Parcel up to 5kg
- Carbon neutral parcel delivery
-Tracking available
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2. Next business delivery:
- Next business day delivery
- Parcel up to 5kg
- Carbon neutral parcel delivery
-Tracking available
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3. Same day delivery
- Estimated 3 hours delivery Within CBD and metro network 
-Available for Sydney, Melbourne, Canberra, Adelaide, Perth and Hobart
- Live tracking available
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Check https://auspost.com.au/business/shipping/domestic-shipping for more information about domestic delivery.
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Packaging:

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We have 2 packagings which are the signature packaging and eco-friendly.

1. Signature packaging includes beautifully packed in a deluxe The New vintage box lined with tissue paper and housed for protection in a white mailing box.

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2. As an eco-friendly alternative, choose our sustainable Packaging which uses recycled and recyclable materials. Your order will be protected in a cardboard box and paper filling.

Lost or damaged goods:

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If your order is lost or damaged in transit, please contact us at:

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+6143978502

or

email us at: @thenewvintage@gmail.com

Return policy:

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Within 14 days of your purchase, the items can be returned to us:

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- In original condition with tags attached and provided with a receipt from the email.

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- We do not offer a refund in any form of (cash or credit) for any change of mind circumstances for purchase that have been made.

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